Greg,

I just wanted to thank you for the very pleasant experience I had working with you on the purchase of the 300C.

I'm just getting ready to leave for the office and don't have time to look up your web site to send this directly to your manager, so please share it with him (or her).

You did a great job of making me feel very comfortable and responded to all my questions directly without the BS you get from many salesmen.

I want you to know that I will be recommending you, and your dealership to any of my family or friends that are planning to purchase a car.

Albert K.,

 Tom,
Thank you for your patience working with me.  I will let you know if there is anything that comes up, I believe it was the right decision.  Please thank the man behind the desk that gave me such assurance about the front wheel drive.

Rosemary,

Hey Shannon,

Thank you for a relatively easy buying process, I am glad we were able to come to an agreement.
Yes it wasnt too bad after deciding to put the tops back on. Hah! The truck is great and I will be in soon for some details and/or oil change.


Thanks!

Tyler K.,

Good Morning Mr. Teach:
I called in 4/21 first thing in the morning to set up an appointment for my car due to the engine light popped on at 4:30am

In the morning on my way to work. Not a great way to start my day.
When I called in at 8am I talked with April McCall, she was very pleasant, knowledgeable and helpful and took down everything I said without

Asking to repeat one thing.
I had an appointment at 2pm and pulled into the Service garage. I happen to pull up next to Ms. McCall, she remember talking to me and the error codes

I had given her from my car. She talked to me like I was an old friend and was so professional and fun. She made my day so much better than it had started.

I had such a wonderful experience bringing my car in to Northwest Jeep Chrysler and felt so comfortable all because of your awesome employee April.

April gave me the best customer service I've ever had and I wanted you to know that. I will continue to bring my car back to you from now on.

Have a great day!


 

Tammy S.,Comp View

Thanks Todd - the day went fairly smooth and you guys were real professionals! 

Stephen G,Maginnis and Carey LLP

 A Big Thank You! Dear NW Jeep, I just wanted to thank Ron Hollenbeck, for the wonderful care he extended to me, when I recently had problems starting my van. Sometimes I had to try and turn the key four or five times before it would start. Although Ron suspected a bad starter, every time I took it in, it would not fail. Finally, he allowed me to leave my van while he set me up with a rental, so he could see if it would fail when the engine was cold?and your technicians found the problem! The price I was earlier quoted for a new starter/labor to install it there if that were found to be the problem (not sure which service advisor I spoke with when I called back), was in line (just under $300) with two other local auto repair shops I visited. (Again, the van would not fail for them either--but neither of those shops offered a rental so they could figure out the problem for certain.) When my bill was higher at pick-up than what I remembered being quoted, the service manager was so kind to give me a discount. Thank you so very much for your wonderful help as well! I want to thank Ron and your service department so much for helping me get my van up and running. I now have peace of mind, that I will not get stuck anywhere with a vehicle that will not start! I will highly recommend your service department to my friends and family! Thanks again,

Karin K.,

We wanted to let you know that Michele Eveland is a great employee. We felt very comfortable with her. She answered all the questions we had, never making us feel uninformed. "She is down to Earth and Honest". She and Todd made this a painless experience. I love my new 2010 Nitro.

Sincerely,

Susan,

Richard:

 

Thanks again for your helpful service and assistance in the purchase of my 2008 Nissan Frontier.  I'm very pleased with my purchase.

Thanks again and I hope to do business with you in the future.

 

Jay C.,

Dear Todd-

We are happy with our new Jeep and I think we both feel the service was exceptionally professional and quite simple for a new car purchase.  David has agreed that over time he will "trick-out" his new Jeep the all the ways he wants.  I think you'll see him often.  Don't forget, any furnace, boiler or air conditioning needs, visit us at www.alltemppro.com and David will take care of you as well.

See you soon.

Michelle O.,

Michelle, thanks again.  The truck is great.  Already used it to pull my boat to a new storage unit?.so there is room in my garage for the new truck!  The back-up camera works great?I was able to line up the boat trailer first time?all by myself.

I'll go All American Canopies early this next week and get the various extra's we talked about.

And happy Mothers Day! 

Scott,

Todd,

I have wanted this wrangler for 15 years now. So thank you for helping my dream become a reality. I was wondering how much it cost you to fill up the tank the other day?

thank you for everything. I am telling everyone I know about the amazing guest experience and what top notch you and your team are. 

thanks,

Shannon K.,