If we don't take care of our customers, someone else willOur Mission at Northwest Jeep Chrysler Dodge Ram is to provide our
customers with a shopping, buying, service and ownership experience that
constantly satisfies each individual's needs and exceeds their
expectations in a comfortable, supportive environment. At Northwest
Jeep Chrysler Dodge Ram we value our customers. Hear what our customers
have to say. We are always striving to create an enjoyable and unique
experience for our customers.
Hear What Our Customers Have to Say
"I gladly make the 4 hour trip to PDX "
NWJD has provided stellar service and first rate workmanship on both occasions I've had my Jeep there. I gladly make the 4 hour trip to PDX for this level of thorough work and professionalism. Highly recommended!
"Best Deal in the West"
Excellent sales department. Make sure to ask for Aji and ask him for the best deal in the west. He can do some magic and get you your dream car in less than what you think.
"Nothing But A Good Experience"
"We were in and out with no non-sense!"
I had searched for internet deals for about a month and had little response . After 30 minutes these guys (Dave) had us an outstanding price and when we showed up the truck and the price were exactly what they said it would be !
Thanks to Dave (internet sales) Mike (sales manager) and Josh(business manager) we were in and out with no nonsense !
"I am VERY HAPPY with my purchase"
After a HORRID experience at Kia of Portland, I came here to look at one car. James was WONDERFUL! This was by far the BEST experience I have had buying a car. This is my 4th one in 7 years so I know a thing or two.
From the time I went in to looking over records, all I had to do was speak to James. Then the finance lady. So 2 people TOTAL! Unlike Kia of Portland where the manager, finance, insurance and sales lady were all speaking to me. James didn't B.S. me or make me wait for hours. He knew what I had to play with and didn't try to up-sell me something I didn't want or couldn't afford. He also didn't try to dumb me down as a customer. This was by far the best place I have went to and next car I get I will go through them.
James, I am VERY HAPPY with my purchase. Thank you for not being like all the other pushy sales men I have dealt with. You were straight up. honest and didn't give me any bull. I appreciate that.
"NW Jeep was very good-a bit unique as I am located 500+ miles"
I recently purchased a lightly used Jeep Grand Cherokee from NW Jeep. Overall, my experience with NW Jeep was very good - my situation was a bit unique as I am located 500+ miles to the south from NW Jeep. All communication between NW Jeep and myself was electronic until the very end (when I provided a CC number for a deposit). I primarily worked with Dave S. and then with Chris S. when I picked-up the vehicle - both were very pleasant and didn't push like you might expect. I had a family member test drive the vehicle on my behalf and also had it independently inspected as it was cost prohibitive for me to do it myself due to my location. In these instances I also worked with Jeff R. and OC respectively and both followed up with me after the respective events to see if I needed any more information. Once we had an agreement, NW Jeep also agreed to hold the vehicle for 72 hours allowing me to fly up and pick-up the vehicle and begin the drive back home. NW Jeep sent the paperwork directly to my state's local DMV office and all I had to do was walk-in and do a little paperwork - it took longer than I had expected for the DMV to receive the paperwork from NW Jeep but it was still a very easy process. Should I be looking for another vehicle I wouldn't hesitate to look at NW Jeep again, overall it was a very positive experience.
"Would do business with these guys!"
Great staff, prompt test drive, good follow up. Would do business with these guys!
First time buyer. Great sales and finance people
"He is one car sales person I would do business with absolutely"
Give this dealership a chance and ask for Shane Werner - he is awesome! I came to the dealership seeking info re a corporate purchase. He would not be getting any commission. I shared with him the situation and he helped me anyway! I too am a sales person so I appreciate the fact that no one in my family eats until I sell something, so I was fully prepared to look at the car myself and was prepared not to be able to get a sales person to take me on a test drive based on the reviews for this dealership. Shane said, no worries. Happy to help! He was so helpful showed me the car even though he was not going to receive a single dime for the sale. He listened and really sold me on the Jeep Cherokee Latitude. I highly recommend you ask for Shane when you are in the market to purchase for a new vehicle. He is one car sales person I would do business with absolutely!
"You can tell everyone there enjoys their job and people they work with"
I love NW Jeep Dealership. This was by far the easiest, quickest car buying process I've ever been apart of. When I walked in I wasn't just another sale, I was a person they cared about and wanted to find the right car for me. You can tell everyone there enjoys their job and the people they work with. Jeff Reese, the sales guy who sold me the car, was great! Didn't put any pressure on me at all.