Everything was great
Our sales person was named OC and he was very kind throughout the whole car buying process. He had a smile on his face and joked with us the whole time. I feel like we got a really good price for a really nice car. I’m very happy with our purchase and our experience at Northwest Jeep.
This dealer made our purchase of a van as painless as possible. I deducted one star due to a run around about financing that took over an hour to resolve. All in all, as positive experience as possible in buying a new car.
Ben Hendrix (sales), Dave Shappell (Finance person, strong technical background) I have been in technology sales for 20 years, I can spot BS from a mile away, With that said, I research, and I listen. I travel for a living, I was able to call or visit Jeep dealerships in No CA, OR and WA... I felt good about the vehicle I wanted to purchase. Bottom line: They earned my business, 5 star experience, consistent and transparent (3 month sales cycle) My fear: Some sales people will telll you what you want to hear instead of understanding the complexity of what i want ...
Always quality service at a fair price. Professional and knowledgeable staff who treat me as a valued customer. Kudos to the staff for keeping my Jeep in too running form!
Victoria is excellent, if you're interested in a new Jeep ask for her. As a former finance manager myself it takes a lot to impress me as Ive seen everything in the business and know instantly whether Im interested in dealing with someone. Victoria is persistent, in a good way, she fought for me to get the best deal over a 2 week process of constant emails. I ended up having no choice but to reward her for her hard work. I also liked that she didn't try to "get me to the dealership to test drive." A a lot of ...
I brought our 2014 2500 Dodge Ram Laramie in Feb 13 for recall, oil change, etc, I want to thank Darien Mcknight in the service department 10 stars,as usual he met all expectations. We brought our truck new from Northwest Jeep Chrysler Dodge Ram and have always been treated with the upmost respect and professionalism. Thank You Mrs Raymond Johnson
After dealing with another dealership earlier that day, my wife and I came in with a trade looking for a specific vehicle. David V (The Man) helped us every step of the way and didn't try and BS us on anything. Then we worked with Morty for financing and he explained what fees and charges we were looking at and didn't make us feel like we were being swindled. After buying 3 cars, this being our 4th, it was the most pleasant and easiest experience we've ever had. Right at the end of sale, had a slight incident and they fixed ...
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