Now Hiring For Parts

Now Hiring For Parts

Northwest Jeep Ram is looking for an experienced Jeep, Chrysler, Dodge parts associate to work full time.  Please contact me directly at rmcgrain@nwjeep.com or (503) 526 – 1503 for more details.

Primary responsibilities:
• Supervise all aspects of the Parts Department
• Maximize sales volume and gross profit for the Parts Department
• Maintain high standards for customer satisfaction in the parts department
• Maintain high standard for associate satisfaction in the parts department
• Provide disciplined inventory management to achieve maximum results
• Set the tone by providing an optimistic, exciting, nurturing environment for all parts associates
• Maintain control over all issues related to the profitable operation of the Parts Department
focused toward maximum net profit retention
• Protect customer privacy by complying with all directives of company Information Security
Program
• Maintain high ethical standards, work habits, and Customer Satisfaction standards supporting
all aspects of our company creed card
Reports to:
• Fixed Operations Director / General Manager
Primary Duties:
• Daily Monitoring of sales performance by all parts counter associates in relation to forecast by
utilizing daily tracking tools
• Daily monitoring and tracking of ASR parts availability and lost sales
• Monitor parts obsolescence daily
• Monitor and supervise factory stock order process and parts obsolescence return process
• Work with other fixed operations department managers on daily problem resolution
• Daily Monitoring of CSI index for current month and taking corrective action for negative results
• Report daily to fixed operations director in all aspects of parts department operations; identify
problem areas, performance against goals, CSI progress etc.
• Discuss daily with fixed operations director any parts / service interface issues that may be
negatively impacting goal attainment or compromising effective inventory management
• Work daily with individual parts counter associates on sales performance, up-sell opportunities,
CSI issues etc.
• Monitor out of line expense conditions and work with fixed ops manager and controller for
resolution
• Monitor out of line asset management conditions related to the parts department. i.e.: open
parts tickets, parts days supply, parts obsolescence, special order parts, parts WS receivables,
parts returned checks etc. and provide problem resolution through disciplined action plans
• Consistent attendance to dealership weekly asset meeting to stay informed of above conditions
• Work with all parts department associates to ensure that daily instruction and formal training is
adequate to prepare all associates for successful completion of individual job objectives
• Counsel service department associates in areas of deficiency within their area of performance
Responsible for the Following Schedules:
1. Open parts ticket report / WIP report
2. Daily DOC / MIS
3. WS receivable schedule
4. Other parts receivables
5. Parts returned checks & receivable schedule
6. Various associate productivity and inventory management tracking reports provided by
DMS